Legal
We collect information you provide directly to us and information collected automatically when you visit our website.
We use the information we collect to:
All payments are processed securely through Stripe, a PCI-DSS compliant payment processor. When you purchase a Founding VIP Pass:
Your purchase of the Founding VIP Pass is non-refundable and non-transferable as disclosed at the time of purchase.
By purchasing a Founding VIP Pass or submitting your email address on this site, you agree to receive email communications from PawHaus Resort including:
You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email. Transactional emails related to your purchase cannot be opted out of.
Our website uses cookies and similar tracking technologies to improve your experience and support our advertising efforts.
We use the Meta Pixel on this website to measure the effectiveness of our advertising, understand actions taken on our website, and reach people who have visited our site with relevant ads on Facebook and Instagram. The Meta Pixel may collect your IP address, browser information, and page interactions.
You can opt out of Meta's data collection by visiting Facebook's Privacy Settings or using the Digital Advertising Alliance opt-out tool.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of this website.
We use the following third-party services that may collect or process your data:
Each of these services has its own privacy policy governing the use of your information. We encourage you to review their policies.
A portion of proceeds from each Founding VIP Pass sale will be donated to Houston Pets Alive, a nonprofit organization. To facilitate this donation, we may share aggregate (non-personal) purchase data with Houston Pets Alive. No personally identifiable information is shared with the organization without your explicit consent.
We retain your personal information for as long as necessary to:
Purchase records are retained for a minimum of 7 years for tax and accounting purposes. You may request deletion of your marketing data at any time (see Section 10).
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at the email address below. We will respond within 30 days.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. If we make material changes, we will notify VIP Pass holders by email. Your continued use of our website after any changes constitutes acceptance of the updated policy.
This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under this policy shall be resolved in the courts of Montgomery County, Texas.
If you have any questions about this Privacy Policy or want to exercise your data rights, contact us directly.
bark@staypawhaus.com